Frequently Asked Questions

Orders & shipping

When will my order ship?

Available delivery estimates and shipping charges are shown during checkout. Once your order is on the way, you will receive a shipping confirmation with tracking details.

Will all of my items arrive together?

Items in the same order may ship separately. If that happens, you will receive tracking information for each shipment.

Can I change or cancel my order?

Contact us as soon as possible after placing your order. We will do our best to help, but changes are not guaranteed once an order has entered processing.

Products

Will colors and finishes look exactly like the photos?

We work to represent every product accurately. Minor differences may occur because of screen settings, lighting, materials, or handcrafted details.

Where can I find dimensions and care instructions?

Product-specific measurements, materials, and care information are listed on the product page whenever available.

Need more help?

Use our Contact page and include your order number, if applicable. Our support team will respond as soon as possible.